Minidols Support

A K-pop music school for kids, made by Eshy Gazit LLC.

Need help? Email eg@eshygazit.com and we will get back to you. Please include your device (iPhone, iPad, Android, or Amazon Fire) and a short description of what you were doing.

What Minidols does

Minidols is a music-learning game for young children, roughly ages 4 to 9. Your child joins a rookie idol crew, picks a boy or girl group, names themselves, and trains across a set of music Rooms. A warm narrated coach guides every step, and on-screen captions follow along so early readers and pre-readers can both keep up.

Drums, Melody, Bass, and Chords — each Room teaches a real skill, from keeping a steady beat to hearing how chords resolve.
Vocal Room — on devices with a microphone, your child sings and the game responds to the pitch of their voice. It appears only where a mic is available; the rest of the app works without one.
Boom Box and Studio — kids build their own loops and grooves, then perform them.
Shows, trophies, and the Debut Showcase — animated K-pop shows and awards that a child earns as they progress.

The full app is bundled inside the download and works with no internet connection.

Getting help

The fastest way to reach us is email: eg@eshygazit.com. We read every message. There is no account, login, or password to recover, so most questions are about purchases, progress, or a specific Room.

The coach voice or music will not play

Check that your device is not on silent or muted, and that the volume is up. Minidols plays sound through your device's normal audio, so anything that silences the device silences the app. If the app was open in the background, close it fully and reopen it.

The Vocal Room is not showing, or the mic is not working

The Vocal Room only appears on devices that have a usable microphone. The first time your child sings, the app shows a grown-ups-only screen and then asks for the standard system microphone permission. If you declined it, enable the microphone for Minidols in your device Settings. The app only reads pitch while a singing lesson is open, and it never records or sends any audio.

My child's progress disappeared

Progress (stars, band name, custom loops) is saved on the device only. It can be cleared if the app is uninstalled, if the browser or app storage is reset, or if you used the in-app Start Over option. Progress does not sync between devices, because nothing about your child leaves the device.

How to restore a purchase

Minidols has one in-app purchase, Unlock Everything ($2.99, one time, no subscription). If you unlocked the app and later reinstalled it or moved to a new device signed in to the same store account, you can restore it for free:

iPhone / iPad: open Minidols, go to the unlock screen (behind the grown-ups gate), and tap Restore Purchases. Make sure you are signed in with the same Apple Account that made the purchase.
Android (Google Play): reinstall Minidols from Google Play while signed in with the same Google account. The unlock is tied to that account and is restored automatically; if it is not, open the unlock screen and tap Restore Purchases.
Amazon Fire: reinstall from the Amazon Appstore while signed in with the same Amazon account, and the unlock is restored.

Purchases are handled entirely by the platform store's billing (Apple, Google, or Amazon). We never see or store your payment details. For refunds or billing issues, contact the store you bought through, since only the store can process a refund. If you are stuck, email us and we will help you find the right path.

How to delete your child's data

Minidols does not collect or transmit any personal data, so there is nothing stored on our side to delete. Everything the app remembers (progress, the chosen name and band name, and any loops or grooves your child made) lives in local storage on the device. To erase all of it:

Use Start Over in the app. Open the grown-ups corner and choose Start Over. This clears the saved name, stars, and creations from the device.
Or uninstall the app. Removing Minidols deletes its on-device storage along with it.

Because no data ever leaves the device, uninstalling leaves nothing behind on any server. For questions about privacy, see our Privacy Policy or email eg@eshygazit.com.

Privacy in one line

No ads, no tracking, no analytics, no accounts, works offline, and the microphone signal never leaves the device. Full detail is in the Privacy Policy.